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To ensuring customer satisfaction by enhancing the standards of our customer service, MTB recently celebrated ‘Customer Service Week 2022’ from March 13-16, 2022 in Chattogram Region for providing its customers with a delightful banking experience. Syed Mahbubur Rahman, Managing Director & CEO of MTB inaugurated this event in the presence of some distinguished customers in a simple ceremony held at Agrabad Branch in Chattogram.
Besides, throughout the week, the bank received substantial number of positive feedback from the customers and spontaneous & cordial participation from the bank’s dedicated Frontlines & Senior Management, connecting with the customers. As a part of the celebration, the Bank arranged some token gifts for its customers at the branches in Chattogram Region. Thus, the Customer Service Week has proven to be an amazing bridge between MTB and its valued customers.
Among others, Chowdhury Akhtar Asif, Additional Managing Director & Group Chief Risk Officer, Md. Khalid Mahmood Khan, Deputy Managing Director, Corporate & Commercial Business, Rais Uddin Ahmad, Deputy Managing Director & CAMLCO, Md. Shafquat Hossain, Head of SME & Retail Banking, Sharmin Ahmed, Head of Service Quality, Syed Mahmud Akhter, Head of WBD-3, Mohammed Ishaque, Executive Vice President, Branch Banking Division-2 & Md. Abul Maksud Ahmed, Manager, MTB Agrabad Branch of MTB along with other senior officials of the bank were also present at the ceremony throughout the week.