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    Officers Attached to Central Customer Service & Complaints Management Cell (CCS & CMC)
                 
    Name & Designation E-mail Address Phone No.
    Ms. Sharmin Ahmed
    Senior Vice President    		 sharmin.ahmed@mutualtrustbank.com 2222 83966
    Ext: 2440
    Mr. Asif Uddin Ahmed
    First Assistant Vice President    		 asif.uddin@mutualtrustbank.com 2222 83966
    Ext: 2443

    Hotline: +880 1708808420; +880 1708808421 (these hotline numbers are available to take complaints from 10 a.m. to 6 p.m. (except holidays))

    Members of Central Customer Service & Complaints Management Cell (CCS & CMC)

    Name Designation As Phone No.
    Mr. Syed Mahbubur Rahman Managing Director & CEO Chairman 2222 83966, 5881 2298
    Mr. Chowdhury Akhtar Asif Additional Managing Director & GCRO Member 2222 83966, 5881 2298
    Mr. Md. Khalid Mahmood Khan Additional Managing Director & CBO Member 2222 83966, 5881 2298 (Ext: 2146)
    Mr. Goutam Prosad Das Deputy Managing Director & GHOICC Member 2222 83966, 5881 2298 (Ext: 2420)
    Mr. Rais Uddin Ahmad Deputy Managing Director, Group Company Secretary & CAMLCO Member 2222 83966, 5881 2298 (Ext: 2386)
    Mr. Md. Bakhteyer Hossain Deputy Managing Director & COO Member 2222 83966, 5881 2298 (Ext: 2220)
    Mr. Usman Rashed Muyeen Deputy Managing Director & HoCRM Member 2222 83966, 5881 2298 (Ext: 2140)
    Mr. Md. Shafquat Hossain Deputy Managing Director & HoRetail Member 9666775555
    Mr. Abdul Mannan Head of Branch Banking Division Member 9666775555
    Mr. Galib Hamid Protik Head of MOD Member 2222 83966, 5881 2298 (Ext: 2370)
    Mr. Masud Mushfiq Zaman Group Head of HR Member 2222 83966, 5881 2298 (Ext: 2550)
    Mr. Khalid Hossin Head of Digital Banking Division Member 2222 83966, 5881 2298 (Ext: 2638)
    Ms. Sharmin Ahmed Head of SQD Member Secretary 2222 83966, 5881 2298 (Ext: 2440)

    Members of Regional Customer Service & Complaints Management Cell (RCS & CMC), Chittagong

    Name Designation As Phone No. E-mail Address
    Mr. Syed Mahmud Akhter Head of MTB Chattogram Zonal Head 02333316680 mahmud.akhter@mutualtrustbank.com
    Mr. Md. Shazzad Rana Branch Manager of Khatungonj Branch Member Secretary 02333362254 ( Ext: 101) shazzad.rana@mutualtrustbank.com