For Visa Bond Physical Prepaid Card:
- Basic Identification documents for issuing the prepaid card (NID/Source of fund documents/Utility bill copy etc.)
- Photo 1 copy
- Passport Copy
- Official Demand Letter/Invoice mentioning amount, currency, refund policy.
- Visa Application Reference/Acknowledgement.
For Minor applicant only physical card can be issued by submitting Legal Guardian’s documents.
For Visa Bond Virtual Prepaid Card
- Apply directly through MTB Neo and activate the card from the “Virtual Card” section.
- Transfer the Bond amount (equivalent BDT) from your MTB or any other bank account to the generated MTB Virtual Bond Card along with applicable card issuance and SMS charges.
- After activating the card, send an email to customer.service@mutualtrustbank.com from your registered email address, requesting activation of foreign transactions for the Bond amount. Please attach the following documents:
i. Embassy Demand Letter/invoice mentioning the Visa Reference Number, Amount , Currency and Refund Terms
ii. Copy of Visa Application proof
iii. Copy of Passport